PRIVACY POLICY
Last updated: 2/13/2026
1. INTRODUCTION
WheelyWich ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. INFORMATION WE COLLECT
2.1 Personal Information: When you create an account or make a purchase, we collect:
- Name, email address, phone number
- Shipping and billing addresses
- Payment information (processed securely by Stripe)
- Order history and preferences
2.2 Automatically Collected Information: We automatically collect:
- IP address, browser type, operating system
- Pages viewed, time spent on pages, links clicked
- Referring website or source
- Device information
2.3 Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Communicate with you about orders, shipping, and account updates
- Send marketing emails (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
- Analyze site usage and trends
4. INFORMATION SHARING
4.1 Third-Party Service Providers: We share information with:
- Stripe: Payment processing
- Cloudinary: Image hosting
- Resend: Email delivery
- Shipping Carriers: Order fulfillment (UPS, FedEx, USPS)
- Vercel: Website hosting
4.2 Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety.
4.3 Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.
4.4 With Your Consent: We will not sell your personal information to third parties.
5. DATA SECURITY
We implement industry-standard security measures to protect your information, including:
- SSL encryption for data transmission
- Secure payment processing through Stripe (PCI-DSS compliant)
- Regular security audits and updates
- Access controls and authentication
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. YOUR RIGHTS
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Receive your data in a portable format
- Withdraw Consent: Withdraw consent for data processing (where applicable)
To exercise these rights, contact us at hello@wheelywich.com
7. COOKIES & TRACKING
7.1 What Are Cookies: Cookies are small text files stored on your device.
7.2 How We Use Cookies:
- Essential: Required for site functionality (login, cart)
- Analytics: Understand site usage and performance
- Preferences: Remember your settings and preferences
7.3 Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect site functionality.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.
9. CALIFORNIA RESIDENTS (CCPA)
California residents have additional rights under CCPA, including the right to know what personal information is collected, request deletion, and opt-out of sale (note: we do not sell personal information).
10. INTERNATIONAL USERS
Your information may be transferred to and processed in the United States. By using our site, you consent to this transfer.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes are effective immediately upon posting. We will notify you of significant changes via email or website notice.
12. CONTACT US
For questions about this Privacy Policy or to exercise your rights, contact us at:
WheelyWich
Email: hello@wheelywich.com